Privacy Policy

Stellar Realty Group respects your privacy. This policy explains the personal information we collect through our website, contact forms, phone calls, text messages, and real estate services, how we use it, and the choices available to you.

1. Who We Are

Stellar Realty Group
Contact: Fletcher Johnson
Website: stellarrealtygroup.net
Email: fletcher@stellarrealtygroup.net
Phone: (810) 919-1290

In this policy, “we,” “our,” and “us” refer to Stellar Realty Group.

2. Information We Collect

Information you provide

Name, email address, phone number, and mailing or property address.
Details about properties, selling plans, purchase interests, financing needs, and desired timelines.
Messages, appointment requests, forms, and other information you send us.

Information collected automatically

Our website and service providers may collect device information, IP address, browser type, pages visited, referral sources, cookies, and similar usage data.

Information from other sources

We may receive property records, referrals, or lead information from public records and business partners. Possession of a phone number does not by itself establish consent to receive marketing texts.

3. How We Use Information

Respond to inquiries and provide real estate information or services.
Discuss home values, listings, selling options, and potential cash offers.
Schedule, confirm, and follow up on appointments.
Send communications where permitted by law and supported by appropriate consent.
Manage customer relationships, protect our systems, and comply with legal obligations.

4. When We Share Information

We may share necessary information with service providers who help operate our website, CRM, scheduling, customer support, and messaging services; with real estate transaction professionals as needed; or where required by law. We do not sell personal information.

Mobile information and SMS consent: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service and messaging delivery, is permitted. Text messaging originator opt-in data and consent will not be shared with third parties for their marketing or promotional purposes.

5. Text Messages and Consent

Where we offer an SMS program, people may opt in through a clear, optional consent checkbox on an online form or another documented method that meets applicable requirements. Consent to marketing texts is not a condition of purchasing any goods or services. We do not treat public property records or purchased lead lists as proof of SMS marketing consent.

With appropriate consent, texts may concern real estate inquiries, property valuations, selling options, appointment reminders, and follow-up communications. Messages may be sent using automated technology or an AI-assisted messaging service.

SMS program details
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. For support, contact fletcher@stellarrealtygroup.net or (810) 919-1290. See our Terms and Conditions.

We maintain opt-out records and honor requests to stop messaging.

6. AI-Assisted Communications

We may use AI-supported tools to help respond to inquiries, organize conversation notes, qualify real estate interests, and coordinate appointments. These tools may process information you share with us through approved service providers. You may request a human representative at any time.

7. Cookies and Analytics

Our website may use cookies and analytics tools to support functionality, understand traffic, and improve the experience. You can manage cookies through your browser settings. Some website features may not work as expected if cookies are disabled.

8. Data Retention

We retain information for as long as reasonably needed to provide services, document consent, honor opt-out requests, resolve disputes, and meet applicable legal and recordkeeping requirements. Retention periods depend on the type of information and applicable law.

9. Your Choices

Reply STOP to opt out of SMS messages.
Use the unsubscribe link in marketing emails, when provided.
Contact us to request access to, correction of, or deletion of personal information, subject to applicable law.
Tell us if you do not wish to receive further calls or marketing outreach.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No internet transmission or storage system is completely secure. Please do not send Social Security numbers, bank account information, or other sensitive financial details by ordinary text message.

11. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

12. External Links

Our website may link to third-party websites. Their privacy practices are governed by their own policies, which we encourage you to review.

13. Changes to This Policy

We may update this policy as our services or legal requirements change. Any revised version will be posted on this page with a new effective date.

14. Contact Us

For privacy questions, consent requests, or communication preferences, contact Fletcher Johnson at fletcher@stellarrealtygroup.net or (810) 919-1290.